Assess

Assessing your current environment will prove invaluable in directing your organization's next steps. We'll guide your organization according to industry standards and best practices.

Enable

Our cloud enablement services will help you get the very most out of your transition to the cloud. We leverage decades of cloud agnostic experience to prepare you for cloud success.

Migrate

The cloud offers endless possibilities to create and innovate. Organizations no longer need to buy and manage expensive hardware and software to make ideas come to life.

Optimize

Optimizing your cloud configuration to account for planned cycles and unexpected surprises is paramount. We'll help your organization take advantage of all benefits of the cloud.

Managed Cloud Services

Continued cloud monitoring and optimization is essential in order to realize and maintain hybrid cloud benefits. Excessive up-time, cloud over utilization, increased maintenance cost and increased regulatory and security risks are all common issues in an unmanaged cloud environment.

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Plexus’s core managed cloud services offering provides 24x7x365 management, monitoring, provisioning, and troubleshooting of your cloud workloads.

Included Services:

  • 24x7x365 Monitoring of server uptime, resource usage, and app availability
  • 24x7x365 Response and resolution to all service issues with documented response SLA
  • Backup, storage, recovery, and management for all servers and database resources
  • Platform, OS, networking support
  • IAM, Image, AMI and patch management
  • Cloud security provisioning
  • Application support assistance & triage
  • Alert, monitor, and ticket integration with customer support teams and tools
  • Cloud optimization to eliminate underutilized resources and drive down costs

 

Managed Identity

User account and access management for your cloud resources.

  • Set-up and management of Windows Active Directory or Linux LDAP domain
  • User/Group/Service Account Provisioning
  • Multi-Factor Authentication setup assistance and management (RSA, Amazon, Azure AD/Office365)
  • SSO / Federation support (ADFS or Ping Identity) and SSO for cloud portal access configuration and maintenance
  • Advanced IAM support (profiles, role management, etc.) and IAM (cloud portal & resource access) management

 

Log Management

Real-time collection, review, and archive of all system, app, and infrastructure logs. Daily review of logs and escalation of related findings to NOC.

  • Real-time collection, aggregation, and normalization of log data
  • Central portal for log review and reporting. Log retention for 90 days, 1 year, and 1+ years
  • Daily review of logs by SOC and NOC staff
  • Integrated case management from Log escalations w/ other management services, providing both a reactive and proactive approach to management
  • Complies with PCI DSS daily review compliance requirement
  • Collection & Archive are PCI DSS, HIPPA, and SOX compliant

 

Managed Security

Plexus partners our advanced cloud experience with industry-leading security product providers to deliver an unprecedented security solution for your cloud.

  • 24x7x365 SOC staffed by GIAC-certified security architects who monitor, review, adjust, and react to all events, incidents, and identified threats throughout your cloud systems
  • Real-time IDS and vulnerability scanning of all cloud infrastructure and compute resources
  • Multi-Tier WAF protection of your public endpoints
  • SOC supported triage and remediation of all security-related events
  • Meets all compliance requirements for PCI DSS, HIPPA, GLBA, and Sarbanes-Oxley and helps you maintain your own compliance requirements

 

Managed Optimization

Plexus monitors your cloud utilization and identifies potential issues and opportunities to further cut costs by downgrading cloud instances, downsizing wasteful resources, and automatically enforcing up-time policies through customizable schedules.

  • Comprehensive reporting and complete visibility by tracking cloud resource usage and costs
  • Monitor utilization and easily identify opportunities to cut costs by downsizing wasteful cloud resources
  • Consultancy and set-up of automatic schedules for specific and grouped VMs to power off overnight, or as needed
  • Automatic up-time policy enforcement through customizable schedules
  • Receive alerts when any, or all, of your resources approach specified budget limits

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Experience the difference. Join the Plexus family today.

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